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Privacy Policy

Last Updated: 28th October 2022

Origin Ten LTD (company number 13753392) (United Kingdom) (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://originten.co.uk) including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Privacy Policy/Terms

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use Origin ten, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us. The Origin ten strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

Personal Information

At Origin Ten, we collect personally identifiable information from visitors to our website solely on a voluntary basis. This information may include your name, postal address, email address, company name, and telephone number.

We collect this information when you request information from us, participate in contests or sweepstakes, sign up to join our email list, or request other services or information from us. The information we collect is internally reviewed and used to enhance the content of our website, keep our visitors informed about updates, and promptly address visitor inquiries.

Rest assured that once the collected information has served its purpose and has been reviewed, it is either securely discarded or stored in our files. Should we ever make significant changes in how we collect personally identifiable information, we will notify you by prominently displaying a notice on our website. It's important to note that any personally identifiable information received from our visitors is exclusively used for internal purposes and is never sold or provided to third parties.

Use of Cookies and Web Beacons

We utilize cookies to enhance your online experience. Cookies are small identifiers that are transferred to your computer's hard drive through your web browser, allowing our systems to recognize your browser. Their primary purpose is to inform the web server that you've returned to a specific page. For example, if you personalize the site's pages or register for our services, a cookie enables Origin Ten to remember your specific information during subsequent visits.

You have the option to accept or decline cookies by adjusting your web browser settings. However, please note that declining cookies may limit your ability to fully enjoy the interactive features of our site.

Web beacons, also known as web bugs, are transparent image files employed to monitor your navigation across a single website or a collection of sites. They are often used by websites that engage third-party services to analyze traffic patterns. These web beacons may work in conjunction with cookies to gain insights into how visitors interact with the website's pages and content.

We may display third-party advertisements that employ cookies and web beacons as part of ad delivery on our website, helping us gauge how often you encounter an advertisement. Rest assured that no personally identifiable information provided by you is shared with these third parties for the use of cookies or web beacons, ensuring they cannot personally identify you based on this information on our website.

Browsers offer settings to accept or reject cookies or to notify you when a cookie is sent. Privacy software can also be used to override web beacons. These actions should not cause any issues with our website should you choose to implement them.

Children's Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Release of Information

If Origin ten is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please click on our Contact Us page.

Updates and Effective Date

Origin ten reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Community App Privacy Policy Compliance Notice

In alignment with our commitment to data protection, we hereby affirm that our app adheres strictly to the Google API Services User Data Policy, particularly the Limited Use requirements. This ensures the utmost safeguarding of your data as per industry standards. For detailed insights, please refer to the Google API Services User Data Policy here.

Agreeing to Terms

If you do not agree to Origin ten Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy.

Data Retention & Deletion Schedule
Data recordFurther InformationRetention Period
Emails and CorrespondenceWe keep emails as evidence of correspondence with our customers which may be required to resolve customer disputes or as proof of work carried out or services delivered. In-line with record keeping guidelines provided by HMRC, we retain this information for 7 years.
Emails are automatically deleted after 7 years.
Note: This includes copies of contact form messages which are forwarded to our contact email address.
7 years
Financial InformationWe hold financial records for 7 years, inline with guidance from HMRC.
Note: This includes free purchase information where access to free downloads has been provided.
7 years
Project InformationThis refers to any correspondence and information relating to requests for customized resources, new product creation, app, or other service development.
We keep this information to prove work was carried out actually happened and we manually delete files older than 7 years.
7 years
Origin Ten AppAny information uploaded to the app will be stored until it is deleted by the app or will be erased after the user account has been inactive for a period of 18 months.After an inactive period of 18 months
Website SubmissionsAny data submitted to us via the contact or review forms on our website will be retained on our database for 3 months. All entries will be automatically deleted following this period.
Reviews published on the website may be deleted on request from the author.
3 months
Email ListAll subscribers may opt out of receiving our news and resource update emails at any time by clicking on the link to 'Unsubscribe.' Subscribers will also be removed from our mailing list where no interaction has occurred after 24 months.After opting out or an inactive period of 24 months
Third Parties/External ServiceWe keep records of any work or involvement from third parties / external service providers for 7 years. This information may be required as evidence of previous work carried out for HMRC or legal purposes and also to refer back to for future business development.7 years
Payroll and wages recordsIncluding PAYE, income tax, national insurance, redundancy payments.6 years from the financial year-end in which payments were made
Employee recordsContracts of employment, changes to terms and conditions, annual leave, training records.6 years after employment ends
All Tax recordsPermanent / 7 years
User DataProvided and used to provide note-taking services.6 years after ceasing to be a user
IP Address/Cookies

Information CollectionWe automatically collect your IP address and record the web page from which you originated if you are using the service's website.

Cookies Usage

Cookies are used to increase your security, not infringe on your privacy. They are necessary to monitor, facilitate, administer, and optimize the website and service for users. Cookies also help identify technical issues that may arise. We may use your IP address for identification, issue resolution, and to gather demographic and profile information. We use cookies to collect information about your online activity, such as the web pages you visit, the links you click, and the searches you conduct on our website.

Cookie Preferences

Most browsers automatically accept cookies, but you can modify your web browser settings to decline cookies. Please note that choosing to do this may limit your access to some or all of the functionalities that the website or the service offers.

Types of Cookies

The types of cookies we use on our sites are:

CookieNamePurpose
Google Analytics_ga __utma __utmb __utmc __utmv __utmzThese cookies allow Active You to collect information about how visitors use the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.Learn more about privacy at Google
Google Adsense__gads _drt_ idGoogle uses cookies to serve more relevant ads across the web and limit the number of times a given ad is shown to you. When you visit a website, view an ad, or click an ad supported by Google's advertising services, Google may set a cookie on your browser. This advertising cookie will appear in your browser as coming from the domain "doubleclick.net."Learn more about Google's Policies
PingdomPRUM_EPISODESAllows us to monitor user experience.
Network Origin TenEnc_aff_session_nnnNetwork Origin Ten uses cookies to track the source of your visit to our website.
Essential site cookiescookiesenabled cookietest ASP.NET_SessionId qb:nnnnThese cookies are essential for the operation of our website.

CONTACT US

If you would like to exercise any of your above rights or have any questions regarding this Privacy Policy, please email dpo@originten.co.uk or write to:

The Data Protection Officer
Origin Ten Ltd,
Queens House
200 Lower High Street
Watford
WD17 2EH